How to create a knowledge base article (with 3 templates you can use
Servicenow Knowledge Template. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. In the knowledge base, you can choose a default field and choose what you want to put in.
How to create a knowledge base article (with 3 templates you can use
Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. Web enforce a knowledge article template at the time of creation procedure 1st option: Web skip to page content. Add new fields based on how you want to customize and display your content. In the knowledge base, you can choose a default field and choose what you want to put in. These templates help create a consistent structure for knowledge articles.
Add new fields based on how you want to customize and display your content. Web enforce a knowledge article template at the time of creation procedure 1st option: Add new fields based on how you want to customize and display your content. Web using the knowledge article templates feature, as a knowledge administrator (a user with knowledge_admin role), you can create article templates, add or customize fields. In the knowledge base, you can choose a default field and choose what you want to put in. Web skip to page content. These templates help create a consistent structure for knowledge articles.
