Pre Chat Form. Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. From the dashboard, select settings > widget.
Deactivate Prechat Form Paldesk
Messaging for whatsapp, facebook messenger, and sms. Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. Companies use them to provide their support agents with the necessary information to solve customer inquiries. From the dashboard, select settings > widget. Then, turn on the switch at the top of the section and confirm by hitting save changes. This is a feature of live chat and requires one of these widgets: As chatbots and intelligent conversations grow in popularity, conversational marketing is gaining popularity. Click forms at the top of. Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. Give users access to messaging.
Setup> quick find>embedded service deployments>view>cick edit on chat settings> you can see that prechat form can be customized with lightning components. Customizable parameters in the embedded chat code; Give users access to messaging. Building the correct experience necessitates specific attention to “out of office” hours to enhance the customer experience. As chatbots and intelligent conversations grow in popularity, conversational marketing is gaining popularity. Messaging for whatsapp, facebook messenger, and sms. Click forms at the top of. Use custom components with your chat window; Web pre chat surveys are forms that collect contact information before a chat with a customer support agent. Then, turn on the switch at the top of the section and confirm by hitting save changes. Create an embedded service deployment;